Each portrait at Bark & Frame is thoughtfully created and carefully prepared to ensure the highest level of quality. Because every piece is custom-made, please allow time for our artists and production team to craft your order with attention and care.
Production & Delivery Time
Orders within the United States typically arrive within 2–3 weeks from the date of purchase.
During holiday seasons or periods of high demand, delivery times may extend slightly and can take up to 4 weeks. We truly appreciate your patience as we create something special just for you.
Shipping Rates
We are pleased to offer complimentary shipping on all U.S. orders over $100.
For orders below $100, shipping fees are calculated based on the size of the selected frame.
Important Information
• Shipping address updates: If you need to modify your shipping address, please contact us within 30 minutes of placing your order. After this window, we may no longer be able to make changes as production may have already begun.
• Photo submissions: As each portrait is custom-designed using the photo provided at checkout, we are unable to replace or edit submitted images once the order has been confirmed. Please ensure the correct photo is uploaded before completing your purchase.
• Military addresses: At this time, we are unable to ship to APO/FPO military addresses. If a military address is entered during checkout, our team will reach out to request an alternative shipping address. If the shipping cost differs from the original amount charged, we will send an invoice for the difference before continuing with the order.
Questions
For additional information, please visit our FAQ page or reach out to our customer care team at
Our team is always happy to assist you.
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